Photography FAQ’s
Thank you for your interest in Atlantic Coast Entertainment
Photography. At A.C.E we offer many different options to suit our clients needs.
Below please read our
Frequent Asked Questions (FAQ’s) which will answer most questions you might have
about our Photography. If after reading the FAQ’s you still have questions
please feel free to contact our office we would be happy to help you.
1) How long has your company been in business?
Atlantic Coast Entertainment has been in business over 20
years, and as a Multi-System Disc Jockey, Photography and Videography Company we
have over 60 years in combined experience performing at hundreds of weddings and
private parties a year. We provide more services and entertainment for more
events than any other company in New London County.
2) Do your Photographers have back-up equipment?
Yes.
3) What does the Photographer wear?
We wear our A.C.E. logo shirts and dress pants to your
event. Our photographers will look professional and be comfortable enough to be
able to capture all your special moments all day/night long.
4) Does Atlantic Coast Entertainment offer a personal
consultation before the event?
Yes. You can meet and interview in our office with the
actual Photographer for your event if you want to.
5) What happens if our Photographer is sick on the day
of our event? Do you have qualified backup people?
Yes. We always have qualified back-up photographers
available for your event.
6) Does Atlantic Coast Entertainment provide a contract
to secure and confirm event dates?
Yes. All of our clients will be given a contract to sign
that states in writing what package they have chosen and when (depending on the
their package) they should receive the finished product.
7) What type of cameras does Atlantic
Coast Entertainment use?
Atlantic Coast Entertainment uses Canon 5D full frame cameras as our
main cameras and Canon T2i's for back up cameras.
8) Does Atlantic Coast Entertainment use flashes or lights when
filming in low light situations?
Yes and No. Depending on the location of the shoot, we do
use Canon 580 EX II's and / or the newest LED lighting or we can use no lights with
lenses
that are well suited for low lighting, such as the Canon EF 70-200mm 1:2.8 L IS
USM.
9) Do I have all rights to my pictures?
Yes and No. You have all the personal rights to your images and can reproduce
as many personal pictures for you and your families as you like. Atlantic Coast
Entertainment holds all the professional rights to the images and you need
permission to use any image for professional use (I.E. in a magazine, for a
billboard, ..etc.) We can approve or disapprove the use of any image and charge
a fee for it's professional use.
10) Can I choose to have some or all of my pictures in black and white as
well as color?
Yes you can. Atlantic Coast provides you with some images in both B&W and
color, you can request several others to be converted to B&W, however if you
want all the images in both color and B&W there will be an additional charge.
11) How long does it take to get my pictures?
During off peak times
you can expect to receive your finished pictures in about 3 to 4 weeks. During peak
times you should expect your finished pictures to arrive between 4-6 weeks.
12) I didn't purchase a album for my pictures, can I purchase one and have
you put it together after my pictures arrive or at a later date?
Yes you can, Many couples can't afford to purchase an album for their wedding
because of tight budgets, but many clients have had us put together albums
for them and they make a great surprise 1 year anniversary gift!
13) What time will my Photographer arrive on location to
set up?
Your photographer will usually arrive more than 30 minutes before the
scheduled start time of your event. This is so they can document the location of
the venue and scout out any other photo opportunities for later in
the day / evening.
14) Are we required to feed the Photographers?
Yes. Customarily, at most functions, most people do provide
a meal for their photographers. They also arrange it with the catering captain
at the facility, so that the entertainer, photographer, and videographer get
their meal just after either the Guests of Honor, Bride & Groom, Bridal Party
and immediate family are served. This is so your entertainers, photographer, and
videographer are finished eating soon after either the Guests of Honor, Bride &
Groom, Bridal Party and immediate family and are now ready for anything! Maybe,
to start the formal dances...i.e. "The Father Daughter Dance"...while the guests
served last, finish their meals. This saves lots of time and adds excitement to
the end of dinner. This also frees the photographer and videographer to follow
you around the room as you go table to table to thank your guests for coming,
which is also appropriate, depending on the event type.
15)
Should I Tip Our Photographer?
We leave that up to you. If you feel your Photographer did an exceptional job,
just as with any other service provider, usually 10-15% of the total is the
norm. But once again that is entirely up to you.
16)
What forms of Payment do you accept?
Atlantic Coast Entertainment
accepts personal checks, bank checks, money orders or credit card payments through
*Paypal and *Square. (For the convenience of using Paypal or Square you will be
charged a fee for using their services which is a percentage of the total amount
and varies depending on the company used.
17)
How do I confirm an event with Atlantic Coast
Entertainment?
Atlantic
Coast Entertainment books all events on a first come first served basis. We
require a signed contract and deposit to confirm all events. The balance is due
two weeks prior to the event date.
Videography FAQ’s
Thank you for your interest in Atlantic Coast Entertainment
Videography. At A.C.E we offer many different options to suit our clients needs.
From basic by the hour video with raw footage to edited footage with
professional titling, chapter selection, personal choice of musical background
to custom love stories and video and music video montages. Below please read our
Frequent Asked Questions (FAQ’s) which will answer most questions you might have
about our Videography. If after reading the FAQ’s you still have questions
please feel free to contact our office we would be happy to help you.
1) How long has your company been in business?
Atlantic Coast Entertainment has been in business over 20
years, and as a Multi-System Disc Jockey, Photography and Videography Company we
have over 60 years in combined experience performing at hundreds of weddings and
private parties a year. We provide more services and entertainment for more
events than any other company in New London County.
2) Do your Videographers have back-up equipment?
Yes.
3) What does the Videographer wear?
We wear our A.C.E. logo shirts and dress pants to your
event. Our videographers will look professional and be comfortable enough to be
able to capture all your special moments all day/night long.
4) Does Atlantic Coast Entertainment offer a personal
consultation before the event?
Yes. You can meet and interview in our office with the
actual Videographer for your event if you want to.
5) What happens if our Videographer is sick on the day
of our event? Do you have qualified backup people?
Yes. We always have qualified back-up videographers
available for your event.
6) Does Atlantic Coast Entertainment provide a contract
to secure and confirm event dates?
Yes. All of our clients will be given a contract to sign
that states in writing what package they have chosen and when (depending on the
their package) they should receive the finished product.
7) What type of video recorders/camcorders does Atlantic
Coast Entertainment use?
Atlantic Coast Entertainment uses HD camcorders from Sony
as well as low light SD cameras from Sony like the PD170.
8) Does Atlantic Coast Entertainment use lights when
filming in low light situations?
Yes and No. Depending on the location of the shoot, we can
use newest LED lighting for video cameras or we can use no lights with cameras
that are well suited for low lux lighting, such as the Sony PD170. It is
entirely up to you.
9) Do I have a choice of the Standard Definition (SD)
or High Definition (HD)?
Yes, we can shoot in both SD and/or HD depending on the
shoot location and lighting. Atlantic Coast Entertainment prefers to shoot in HD
for the quality of the video but ultimately it’s up to you.
10) Do I have a choice of receiving my movie on a
Standard DVD or Blu-ray?
Yes. If you own a Blu-ray player or Playstation 3 we can
burn you finished movie on a Blu-ray disc. However, keep in mind that a Blu-ray
disc will not play in a standard DVD player or computer DVD drive that does not
support Blu-ray.
11) How long does it take to get my video?
There is an art to capturing the initial video. But, the
magic happens in the Video Editor's hand. A lot of what becomes the final
footage of your event video is done in the Post Production, after the footage is
taken. It takes anywhere from 50 to 80 hours to edit 5 hours of raw footage. If
you have 2 cameras at your event (10 hours of footage), it could be from 100 to
160 hours and if you add another camera, well, you get the idea. Our
Videographers have the talent and patience to go through hours of footage and be
able to produce a blockbuster quality movie of your event. During off peak times
you can expect to receive your finished video in about 60-90 days. During peak
times you should expect your finished video to arrive between 3-4 Months.
12) How much control do I have over the finished video?
After booking Atlantic Coast Entertainment for your video
event, we will provide you with a videography checklist of options to be
included (or excluded) from the finished video. Depending on the package you
have chosen, you can choose placement of the love story, video and music
montages and choice of fonts and background music.
13) What time will my Videographer arrive on location to
set up?
Your videographer will usually arrive more than 1 hour
before the scheduled start time of your event. This is so they can document the
location of the venue and scout out any other video opportunities for later in
the day/evening.
14) Are we required to feed the Videographers?
Yes. Customarily, at most functions, most people do provide
a meal for their videographers. They also arrange it with the catering captain
at the facility, so that the entertainer, photographer, and videographer get
their meal just after either the Guests of Honor, Bride & Groom, Bridal Party
and immediate family are served. This is so your entertainers, photographer, and
videographer are finished eating soon after either the Guests of Honor, Bride &
Groom, Bridal Party and immediate family and are now ready for anything! Maybe,
to start the formal dances...i.e. "The Father Daughter Dance"...while the guests
served last finish their meals. This saves lots of time and adds excitement to
the lull at the end of dinner. Or, to have the photographer and videographer
free to follow you around the room as you go table to table to thank your guests
for coming, which is also appropriate, depending on the event type. Also,
videographers can now do live video postcards and personal interviews.
18)
Should I Tip Our Videographer?
We leave that up to you. If you feel your Videographer did an exceptional job,
just as with any other service provider, usually 10-15% of the total is the
norm. But once again that is entirely up to you.
19)
What forms of Payment do you accept?
Atlantic Coast Entertainment
accepts personal checks, bank checks, money orders or credit card payments through
*Paypal and *Square. (For the convenience of using Paypal or Square you will be
charged a fee for using their services which is a percentage of the total amount
and varies depending on the company used.
20)
How do I confirm an event with Atlantic Coast
Entertainment?
Atlantic
Coast Entertainment books all events on a first come first served basis. We
require a signed contract and deposit to confirm all events. The balance is due
two weeks prior to the event date.
