Atlantic Coast Entertainment

Disc Jockeys, Photography & Videography

FAQ

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Frequently Asked Questions

 

 

Disc Jockey FAQ’s


Thank you for your interest in Atlantic Coast Entertainment DJ Services. At A.C.E we offer many different options to suit our clients needs. Below please read our Frequent Asked Questions (FAQ’s) which will answer most questions you might have about our DJ Services. If after reading the FAQ’s you still have questions please feel free to contact our office we would be happy to help you.

1) How long has your company been in business?
Atlantic Coast Entertainment has been in business over 20 years, and as a Multi-System Company we have over 60 years in combined experience. We provide entertainment for more events than any other company in New London County.

2)
Do your Disc Jockeys have back-up equipment?
Yes. Our entertainers all have backup equipment. We use only the latest in digital technology and never user consumer electronics (i.e. home stereo equipment...etc.). All of our systems contain "powered speakers" (amplifiers built into the speakers) for added security. We always carry another system as backup in case of a serious malfunction. You can rest assured that you party will always have the best sound from the beginning to the end..

3) What does the Disc Jockey wear?
We wear a classic black tuxedo to all formal events. When we look good.... you look good! For casual or outdoor occasions our A.C.E. logo shirts and khakis will compliment your event. 

4)
Does Atlantic Coast Entertainment offer a personal consultation before the event?
Yes. You can meet and interview in our office with the actual DJ / Entertainer for your event as many times as you feel necessary prior to your event date.

5) What happens if our DJ / Entertainer is sick on the day of our event? Do you have qualified backup people?
Yes. Because we are a Multi-System Entertainment Company, we always have qualified entertainers available for your event. We NEVER over book event dates and on the rare occasion that your entertainer get sick, is in a car accident or something else beyond their control, we will have another qualified entertainer available to perform at your event.

6) Does Atlantic Coast Entertainment provide a contract to secure and confirm event dates?
Yes. All of our events will have a full written contract that guarantee you a professional entertainer for your event date.  As an added security, we have $1,000,000.00 in limited liability insurance through N.A.M.E., The National Association Of Mobile Entertainers.

7) Will our DJ / Entertainer be professional at all times?
Yes. Every A.C.E. performance will be professional from your initial consultation until the final song of your event. We will never embarrass you or your guests! We do not dress up in silly costumes, wear wigs, force people to dance or do anything that would reflect negatively on you or us. Your event is your special day and not our special day! We realize that this is important to you, and strive to act however you require us to act to enhance your event...not to detract from it in any way! Let us know...
"Professional not Stuffy"..."Fun not Cheesy"..."Entertaining not Center of Attention".

8)
Can Atlantic Coast Entertainment help coordinate our event?
Yes. We have performed 1000's of events of all types and have many ideas that we can share with you to help you plan an event that will have people talking! You really don't need to spend the extra money for a Wedding Coordinator or an Event Planner as any Professional Entertainer know this to part of their job!. For Wedding and Bar / Bat Mitzvah events, we provide you with a Reception Agenda and Bar / Bat Mitzvah Planner to help plan your event. A.C.E. will always coordinate the details with the Photographer, Videographer, Banquet Manager, Caterer...etc., on the day of the event.

9) What musical formats does Atlantic Coast Entertainment Disc Jockeys use?
At all Atlantic Coast Entertainment events we use CD's  MP3"s, DVD's and do not use tapes or records. Our combined digital database contains over 1,000,000 song titles.

10)
What type of microphones does Atlantic Coast Entertainment use?
Every Atlantic Coast Entertainer has a wired / corded Shure microphone along with various UHF wireless microphones, We always use wireless microphones for the Blessing, Toast and any other speeches or special events.

11) How much choice do I have in the music selection?
As much as you'd like. We send out basic song selection sheets for every event and ask you to highlight as many specific songs and genres that you like to hear.  We also ask you lots of questions about your preferences for music on your event date. With this information, we'll craft a custom-designed music menu for your reception.

12)
Do you play guests' requests?
That is completely up to you. If it is all right with you, we will play whatever your guests want to hear. Your DJ / Entertainer will bring a song listing book that your friends are more than welcome to search through. If, however, you would prefer that your DJ/Entertainer not take requests, then we will respect your wishes.

13) If there are songs that we definitely don’t want played, how do we make certain that we won't hear those songs?
Along with your "Must Play" song lists that you can provide us for your event we encourage you to give us a "Don't Play" list of music and rest assured, your DJ / Entertainer will absolutely abide by it.

14) What if we want to hear song that are not listed on your Song Selection Sheets?
Our Song Selection Sheets are just used as a guide to help us pinpoint your musical tastes and interests. Keep in mind that we have a combined music library of over 1,000,000 song titles.  So, if you don’t see a particular selection, there’s a good chance that it’s in our library. As always, we will provide any song for you, at no cost to you, as long as we have the time to do so.

15) Do Atlantic Coast Entertainment DJ / Entertainers take breaks?
Absolutely Not!. You will hear continuous music from the beginning to end of your event.

16) What time will my DJ / Entertainer arrive to set up?
Your disc jockey will usually arrive 1 hour to 1 1/2 hours before the scheduled start time of your event.

17) Does Atlantic Coast Entertainment you put up any company signs or banners?
Absolutely Not. We will be at your reception to entertain you and your guests...not to advertise.

18) Are we required to feed the DJ / Entertainers?
That is your choice. Customarily, at most functions, most people do provide a meal for their DJ / entertainers. They also arrange it with the catering captain at the facility, so that the entertainers, photographer, and videographer get their meal just after either the Guests of Honor, Bride & Groom, Bridal Party and immediate family are served. This is so your entertainers, photographer, and videographer are finished eating soon after either the Guests of Honor, Bride & Groom, Bridal Party and immediate family and are now ready for anything! Maybe, to start the formal dances...i.e. "The Father Daughter Dance"...while the guests served last finish their meals. This saves lots of time and adds excitement to the lull at the end of dinner. Or, to have the photographer and videographer free to follow you around the room as you go table to table to thank your guests for coming, which is also appropriate, depending on the event type. Also, videographers can now do live video postcards and personal interviews.

19) Should I Tip Our DJ / Entertainer?
We leave that up to you. If you feel your Entertainer did an exceptional job, just as with any other service provider, usually 10-15% of the total is the norm. But once again that is entirely up to you.

20) What forms of Payment do you accept? Atlantic Coast Entertainment accepts personal checks, bank checks, money orders or credit card payments through *Paypal and *Square. (For the convenience of using Paypal or Square you will be charged a fee for using their services which is a percentage of the total amount and varies depending on the company used. 

21) How do I confirm an event with Atlantic Coast Entertainment? Atlantic Coast Entertainment books all events on a first come first served basis. We require a signed contract and deposit to confirm all events. The balance is due two weeks prior to the event date.

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Photography FAQ’s

 

 

Thank you for your interest in Atlantic Coast Entertainment Photography. At A.C.E we offer many different options to suit our clients needs. Below please read our Frequent Asked Questions (FAQ’s) which will answer most questions you might have about our Photography. If after reading the FAQ’s you still have questions please feel free to contact our office we would be happy to help you.

 

1) How long has your company been in business?

Atlantic Coast Entertainment has been in business over 20 years, and as a Multi-System Disc Jockey, Photography and Videography Company we have over 60 years in combined experience performing at hundreds of weddings and private parties a year. We provide more services and entertainment for more events than any other company in New London County.

2) Do your Photographers have back-up equipment?

Yes.

3) What does the Photographer wear?

We wear our A.C.E. logo shirts and dress pants to your event. Our photographers will look professional and be comfortable enough to be able to capture all your special moments all day/night long.

4) Does Atlantic Coast Entertainment offer a personal consultation before the event?

Yes. You can meet and interview in our office with the actual Photographer for your event if you want to.

5) What happens if our Photographer is sick on the day of our event? Do you have qualified backup people?

Yes. We always have qualified back-up photographers available for your event.

6) Does Atlantic Coast Entertainment provide a contract to secure and confirm event dates?

Yes. All of our clients will be given a contract to sign that states in writing what package they have chosen and when (depending on the their package) they should receive the finished product.

7) What type of cameras does Atlantic Coast Entertainment use?

Atlantic Coast Entertainment uses Canon 5D full frame cameras as our main cameras and Canon T2i's for back up cameras.

8) Does Atlantic Coast Entertainment use flashes or lights when filming in low light situations?

Yes and No. Depending on the location of the shoot, we do use Canon 580 EX II's and / or the newest LED lighting or we can use no lights with lenses  that are well suited for low lighting, such as the Canon EF 70-200mm 1:2.8 L IS USM.

9)  Do I have all rights to my pictures?

Yes and No. You have all the personal rights to your images and can reproduce as many personal pictures for you and your families as you like. Atlantic Coast Entertainment holds all the professional rights to the images and you need permission to use any image for professional use (I.E. in a magazine, for a billboard, ..etc.) We can approve or disapprove the use of any image and charge a fee for it's professional use.

10) Can I choose to have some or all of my pictures in black and white as well as color?

Yes you can. Atlantic Coast provides you with some images in both B&W and color, you can request several others to be converted to B&W, however if you want all the images in both color and B&W there will be an additional charge.

11) How long does it take to get my pictures?

During off peak times you can expect to receive your finished pictures in about 3 to 4 weeks. During peak times you should expect your finished pictures to arrive between 4-6 weeks. 

12) I didn't purchase a album for my pictures, can I purchase one and have you put it together after my pictures arrive or at a later date?

Yes you can, Many couples can't afford to purchase an album for their wedding because of  tight budgets, but many clients have had us put together albums for them and they make a great surprise 1 year  anniversary gift!

13) What time will my Photographer arrive on location to set up?

Your photographer will usually arrive more than 30 minutes before the scheduled start time of your event. This is so they can document the location of the venue and scout out any other photo opportunities for later in the day / evening.

14) Are we required to feed the Photographers?

Yes. Customarily, at most functions, most people do provide a meal for their photographers. They also arrange it with the catering captain at the facility, so that the entertainer, photographer, and videographer get their meal just after either the Guests of Honor, Bride & Groom, Bridal Party and immediate family are served. This is so your entertainers, photographer, and videographer are finished eating soon after either the Guests of Honor, Bride & Groom, Bridal Party and immediate family and are now ready for anything! Maybe, to start the formal dances...i.e. "The Father Daughter Dance"...while the guests served last, finish their meals. This saves lots of time and adds excitement to the end of dinner. This also frees the photographer and videographer to follow you around the room as you go table to table to thank your guests for coming, which is also appropriate, depending on the event type.

15) Should I Tip Our Photographer?

We leave that up to you. If you feel your Photographer did an exceptional job, just as with any other service provider, usually 10-15% of the total is the norm. But once again that is entirely up to you.

16) What forms of Payment do you accept?

Atlantic Coast Entertainment accepts personal checks, bank checks, money orders or credit card payments through *Paypal and *Square. (For the convenience of using Paypal or Square you will be charged a fee for using their services which is a percentage of the total amount and varies depending on the company used. 

17) How do I confirm an event with Atlantic Coast Entertainment?

Atlantic Coast Entertainment books all events on a first come first served basis. We require a signed contract and deposit to confirm all events. The balance is due two weeks prior to the event date.

 

Videography FAQ’s

 

 

Thank you for your interest in Atlantic Coast Entertainment Videography. At A.C.E we offer many different options to suit our clients needs. From basic by the hour video with raw footage to edited footage with professional titling, chapter selection, personal choice of musical background to custom love stories and video and music video montages. Below please read our Frequent Asked Questions (FAQ’s) which will answer most questions you might have about our Videography. If after reading the FAQ’s you still have questions please feel free to contact our office we would be happy to help you.

 

1) How long has your company been in business?

Atlantic Coast Entertainment has been in business over 20 years, and as a Multi-System Disc Jockey, Photography and Videography Company we have over 60 years in combined experience performing at hundreds of weddings and private parties a year. We provide more services and entertainment for more events than any other company in New London County.

2) Do your Videographers have back-up equipment?

Yes.

3) What does the Videographer wear?

We wear our A.C.E. logo shirts and dress pants to your event. Our videographers will look professional and be comfortable enough to be able to capture all your special moments all day/night long.

4) Does Atlantic Coast Entertainment offer a personal consultation before the event?

Yes. You can meet and interview in our office with the actual Videographer for your event if you want to.

5) What happens if our Videographer is sick on the day of our event? Do you have qualified backup people?

Yes. We always have qualified back-up videographers available for your event.

6) Does Atlantic Coast Entertainment provide a contract to secure and confirm event dates?

Yes. All of our clients will be given a contract to sign that states in writing what package they have chosen and when (depending on the their package) they should receive the finished product.

7) What type of video recorders/camcorders does Atlantic Coast Entertainment use?

Atlantic Coast Entertainment uses  HD camcorders from Sony as well as low light SD cameras from Sony like the PD170.

8) Does Atlantic Coast Entertainment use lights when filming in low light situations?

Yes and No. Depending on the location of the shoot, we  can use newest LED lighting for video cameras or we can use no lights with cameras that are well suited for low lux lighting, such as the Sony PD170. It is entirely up to you.

9)  Do I have a choice of the Standard Definition (SD) or High Definition (HD)?

Yes, we can shoot in both SD and/or HD depending on the shoot location and lighting. Atlantic Coast Entertainment prefers to shoot in HD for the quality of the video but ultimately it’s up to you.

10) Do I have a choice of receiving my movie on a Standard DVD or Blu-ray?

Yes. If you own a Blu-ray player or Playstation 3 we can burn you finished movie on a Blu-ray disc. However, keep in mind that a Blu-ray disc will not play in a standard DVD player or computer DVD drive that does not support Blu-ray. 

11) How long does it take to get my video?

There is an art to capturing the initial video. But, the magic happens in the Video Editor's hand. A lot of what becomes the final footage of your event video is done in the Post Production, after the footage is taken. It takes anywhere from 50 to 80 hours to edit 5 hours of raw footage. If you have 2 cameras at your event (10 hours of footage), it could be from 100 to 160 hours and if you add another camera, well, you get the idea. Our Videographers have the talent and patience to go through hours of footage and be able to produce a blockbuster quality movie of your event. During off peak times you can expect to receive your finished video in about 60-90 days. During peak times you should expect your finished video to arrive between 3-4 Months. 

12) How much control do I have over the finished video?

After booking Atlantic Coast Entertainment for your video event, we will provide you with a videography checklist of options to be included (or excluded) from the finished video. Depending on the package you have chosen, you can choose placement of the love story, video and music montages and choice of fonts and background music.

13) What time will my Videographer arrive on location to set up?

Your videographer will usually arrive more than 1 hour before the scheduled start time of your event. This is so they can document the location of the venue and scout out any other video opportunities for later in the day/evening.

14) Are we required to feed the Videographers?

Yes. Customarily, at most functions, most people do provide a meal for their videographers. They also arrange it with the catering captain at the facility, so that the entertainer, photographer, and videographer get their meal just after either the Guests of Honor, Bride & Groom, Bridal Party and immediate family are served. This is so your entertainers, photographer, and videographer are finished eating soon after either the Guests of Honor, Bride & Groom, Bridal Party and immediate family and are now ready for anything! Maybe, to start the formal dances...i.e. "The Father Daughter Dance"...while the guests served last finish their meals. This saves lots of time and adds excitement to the lull at the end of dinner. Or, to have the photographer and videographer free to follow you around the room as you go table to table to thank your guests for coming, which is also appropriate, depending on the event type. Also, videographers can now do live video postcards and personal interviews.

18) Should I Tip Our Videographer?

We leave that up to you. If you feel your Videographer did an exceptional job, just as with any other service provider, usually 10-15% of the total is the norm. But once again that is entirely up to you.

19) What forms of Payment do you accept?

Atlantic Coast Entertainment accepts personal checks, bank checks, money orders or credit card payments through *Paypal and *Square. (For the convenience of using Paypal or Square you will be charged a fee for using their services which is a percentage of the total amount and varies depending on the company used. 

20) How do I confirm an event with Atlantic Coast Entertainment?

Atlantic Coast Entertainment books all events on a first come first served basis. We require a signed contract and deposit to confirm all events. The balance is due two weeks prior to the event date.

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